Pharmacy Crossroads
Bruce Kneeland, while not a pharmacist, has been in the industry for more than 40 years. On the Pharmacy Crossroads Podcast series, Kneeland talks with amazing owners and gets them to share examples of management practices, marketing programs or clinical services they provide that can help other owners improve their practice as well.
Episodes

Friday Feb 03, 2023
Friday Feb 03, 2023
An exciting new, FDA Approved Class 1 over the counter health device is helping scores of pharmacies improve front-end sales. The good news is the product provides people with hours long protection from germs, viruses and even allergens by lining the nasal passages with a protective gel barrier. Dr. Gail Lebovic, a female surgeon and entrepreneur has developed the product, tested and is brining it to market. Almost by happenstance, two of the earliest customers for, the product, where two independent pharmacies. Now scores of them, all across the coutry are selling NasoClenz to their customers.
For more information visit www.nasoclenz.com

Monday Dec 05, 2022
Good News, You Can Have A Profitable Front End | Pharmacy Crossroads
Monday Dec 05, 2022
Monday Dec 05, 2022
One proven way for pharmacy owners to boost sales, improve profits and generate word of mouth recommendations is by operating an attractive and well merchandized front-end. But finding products that people want at prices that allow you to sell them profitably has been a major problem up until now. I say “has been” because now MatchSquare has combined the resources of an experienced independent pharmacy front end buyer with the technology and buying power of a company necessary to solve this age old problem.
In this episode Bruce Kneeland talks with Johny Kello, CEO of MatchSquare and co-founder of MatchRx and Renee Zawaideh, front-end manager of a six store chain and Lead Merchandizer of MatchSquare. These two experienced managers tell how MatchRx, with 7,000 independent pharmacy customers has built a brand new company that will make, in an organized and curated manner, tens of thousands of front-end items that can be bought in appropriate quantities and attractive prices sold in an independent pharmacy.
Here's hoping you’ll learn something that will help you do more and be better.

Tuesday Nov 29, 2022
Tuesday Nov 29, 2022
Sandy Canally is a nurse and an entrepreneur and she understands the many opportunities pharmacies are missing by not becoming accredited or certified to provide health care services. She founded the Compliance Team, a privately held, nationally recognized healthcare accreditation firm with the idea that accreditation doesn't need to be complicated. In this episode Sandy talks about ways pharmacies can take the lead in the patient centered pharmacy home, benefit from DMEPOS accreditation and implement point of care testing.

Thursday Nov 17, 2022
Thursday Nov 17, 2022
Johnathan Marquess, PharmD owns several pharmacies in Georgia. He and his wife, Pamela, are true leaders both having served volunteer leadership positions with a number of pharmacy associations. For years now Jonathan has spoken at major association events on immunizations and how to implement successful clinics. In this episode he share concrete examples on how, and why, doing clinics is good for patients and pharmacy. He also talks about ways to work with in home care agencies and how they can help pharmacies better serve those who need the care these agencies provide.

Friday Jul 15, 2022
Can A Cash Only Pharmacy Succeed? | Pharmacy Crossroads
Friday Jul 15, 2022
Friday Jul 15, 2022
Blueberry Pharmacy is creating an entire new way to think of retail pharmacy and what Kyle McCormick, PharmD., is doing is beyond remarkable. He has gone all cash. Just think about this, no PBM’s, nor third party audits or pre-authorization hassles. The pharmacy stocks only generics, does a super job of providing one-on-one care and his patients love it, and tell their friends. In this podcast Kyle tells Bruce Kneeland, and co-host Robyn Amberg, how he got started along with the rationale for how and why it works. I think you’ll love listening to the story of how a true pharmacy pioneer has taken off on a new path.
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Monday Jun 06, 2022
Monday Jun 06, 2022
The Drug Supply Chain Security Act (DSCSA) was passed by congress nearly 10 years ago. Its intent so to protect the integrity of the nation's drug supply chain. Until now, most of the work has been thrust upon manufacturers and distributors. But, that is changing and retail pharmacies are being required to adopt new processes to insure, document and report on the products they buy and sell.
Leon Nevers, Director of Procurement and Business Development for one of the nation's most prominent grocery/pharmacy chains says the regulation's rules for pharmacies are scheduled to be enforced in Nov. 2023. Nevers shares examples of the kinds of things every pharmacy will need to know, and do, by that date. He also warns that if you are going to make it you'll need to get started now.
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Monday May 16, 2022
Scam Alert - Crooks Are Placing Fake Orders | Pharmacy Crossroads
Monday May 16, 2022
Monday May 16, 2022
Did you know clever crooks have found ways to place fake orders? Chuck Forsaith with the Pharmaceutical Cargo Security Coalitions shares 3 ways thieves are making money buy hacking into the supply chain and explains simple - but very important - things pharmacy owners can do to protect themselves. This is a must listen episode.
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Wednesday Apr 13, 2022
Improving the Front-End of the Pharmacy with Shahida Choudhry PharmD
Wednesday Apr 13, 2022
Wednesday Apr 13, 2022
Can a 300 square foot front-end make a difference in the success of a community pharmacy? Oh yes! Says Shahida Choudhry, PharmD and owner of The Palms Pharmacy in Tampa, FL. Since opening, from scratch, six years ago Shahida has learned a lot, and part of that learning came from a serendipitous relationship with the star of the reality TV show, The Prophet. Following his advice, Shahida totally rethought and rearranged her 300 square foot front end and turned it into a profit center on its own right, and into a magnet that attracts patients to her remarkable pharmacy. You can hear what she did on inspiring podcast.
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