Pharmacy Crossroads
Bruce Kneeland, while not a pharmacist, has been in the industry for more than 40 years. On the Pharmacy Crossroads Podcast series, Kneeland talks with amazing owners and gets them to share examples of management practices, marketing programs or clinical services they provide that can help other owners improve their practice as well.
Bruce Kneeland, while not a pharmacist, has been in the industry for more than 40 years. On the Pharmacy Crossroads Podcast series, Kneeland talks with amazing owners and gets them to share examples of management practices, marketing programs or clinical services they provide that can help other owners improve their practice as well.
Episodes

Tuesday Nov 29, 2022
Tuesday Nov 29, 2022
Sandy Canally is a nurse and an entrepreneur and she understands the many opportunities pharmacies are missing by not becoming accredited or certified to provide health care services. She founded the Compliance Team, a privately held, nationally recognized healthcare accreditation firm with the idea that accreditation doesn't need to be complicated. In this episode Sandy talks about ways pharmacies can take the lead in the patient centered pharmacy home, benefit from DMEPOS accreditation and implement point of care testing.

Thursday Nov 17, 2022
Thursday Nov 17, 2022
Johnathan Marquess, PharmD owns several pharmacies in Georgia. He and his wife, Pamela, are true leaders both having served volunteer leadership positions with a number of pharmacy associations. For years now Jonathan has spoken at major association events on immunizations and how to implement successful clinics. In this episode he share concrete examples on how, and why, doing clinics is good for patients and pharmacy. He also talks about ways to work with in home care agencies and how they can help pharmacies better serve those who need the care these agencies provide.

Friday Jul 15, 2022
Can A Cash Only Pharmacy Succeed? | Pharmacy Crossroads
Friday Jul 15, 2022
Friday Jul 15, 2022
Blueberry Pharmacy is creating an entire new way to think of retail pharmacy and what Kyle McCormick, PharmD., is doing is beyond remarkable. He has gone all cash. Just think about this, no PBM’s, nor third party audits or pre-authorization hassles. The pharmacy stocks only generics, does a super job of providing one-on-one care and his patients love it, and tell their friends. In this podcast Kyle tells Bruce Kneeland, and co-host Robyn Amberg, how he got started along with the rationale for how and why it works. I think you’ll love listening to the story of how a true pharmacy pioneer has taken off on a new path.
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Monday Jun 06, 2022
Monday Jun 06, 2022
The Drug Supply Chain Security Act (DSCSA) was passed by congress nearly 10 years ago. Its intent so to protect the integrity of the nation's drug supply chain. Until now, most of the work has been thrust upon manufacturers and distributors. But, that is changing and retail pharmacies are being required to adopt new processes to insure, document and report on the products they buy and sell.
Leon Nevers, Director of Procurement and Business Development for one of the nation's most prominent grocery/pharmacy chains says the regulation's rules for pharmacies are scheduled to be enforced in Nov. 2023. Nevers shares examples of the kinds of things every pharmacy will need to know, and do, by that date. He also warns that if you are going to make it you'll need to get started now.
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Monday May 16, 2022
Scam Alert - Crooks Are Placing Fake Orders | Pharmacy Crossroads
Monday May 16, 2022
Monday May 16, 2022
Did you know clever crooks have found ways to place fake orders? Chuck Forsaith with the Pharmaceutical Cargo Security Coalitions shares 3 ways thieves are making money buy hacking into the supply chain and explains simple - but very important - things pharmacy owners can do to protect themselves. This is a must listen episode.
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Wednesday Apr 13, 2022
Improving the Front-End of the Pharmacy with Shahida Choudhry PharmD
Wednesday Apr 13, 2022
Wednesday Apr 13, 2022
Can a 300 square foot front-end make a difference in the success of a community pharmacy? Oh yes! Says Shahida Choudhry, PharmD and owner of The Palms Pharmacy in Tampa, FL. Since opening, from scratch, six years ago Shahida has learned a lot, and part of that learning came from a serendipitous relationship with the star of the reality TV show, The Prophet. Following his advice, Shahida totally rethought and rearranged her 300 square foot front end and turned it into a profit center on its own right, and into a magnet that attracts patients to her remarkable pharmacy. You can hear what she did on inspiring podcast.
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Wednesday Mar 30, 2022
Successful Nutritional Supplements Business in Your Pharmacy | Pharmacy Crossroads
Wednesday Mar 30, 2022
Wednesday Mar 30, 2022
Two accomplished professionals share insights into key things to look for, and to do, have a successful nutritional supplement business in your pharmacy. Dennis Song, R.Ph. and owner of Flower Mound Pharmacy in Flower Mound, Texas is doing remarkable things. Critical to his success, he says, is working closely with prescribers and finding ways for nutraceuticals to become part of their prescribing habits. Getting out of the pharmacy and taking at community events is also a key aspect of success. Mike Ewers, CEO of Medella Springs provides an “insider's” view of the way his company decides which products they can produce that meet a need in the consumer market place and how clinical and functional trials help them produce products that deliver on their promise. At the end of the day, Song says there is a need for pharmacists to get more involved in helping people prevent illness.
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Friday Mar 25, 2022
Friday Mar 25, 2022
If you have ever wondered what government affairs executives do and how they affect the practice of pharmacy then you’ll want to spend 35 minutes listening to this episode. Mark Kinney, a pharmacist, has more spent more than 30 years meeting with elected officials and other influential officials to help them better understand the complex and important role pharmacy owners play in our society. And, as you’ll learn in this podcast, government affairs work goes far beyond PBM and DIR fee battles.
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