Pharmacy Crossroads
Bruce Kneeland, while not a pharmacist, has been in the industry for more than 40 years. On the Pharmacy Crossroads Podcast series, Kneeland talks with amazing owners and gets them to share examples of management practices, marketing programs or clinical services they provide that can help other owners improve their practice as well.
Episodes

Monday Jul 17, 2023
Monday Jul 17, 2023
Bruce Kneeland attended the McKesson IdeaShare show and was able to interview several show attendees and learn from them some of what they saw, heard and learned at this show. Tips for making show attendance a success, examples of the benefits of networking and other ideas your peers will take home and implement are shared. If you did, or did not, attend this show you'll benefit from the comments on this podcast

Wednesday Jul 05, 2023
Great Ideas To Improve Your Front-end of Your Pharmacy | Pharmacy Crossroads
Wednesday Jul 05, 2023
Wednesday Jul 05, 2023
Executives from four companies with innovative products share examples of how pharmacy owners can improve the front-end and boost their profits. Central to the discussion is the notion that the front-end is an overlooked asset. They talk about the importance of creative marketing and share how innovative products open doors for doctor detailing. The bottom line, the front-end is critical to the success of your pharmacy and products and services are out there that can make that happen.

Wednesday Jun 21, 2023
Wednesday Jun 21, 2023
Ashton Maaraba has spent 20 years bring exciting new products and services to independent pharmacy. Most of them deploying major new technological capabilities. Now he has taken the helm of IPC Digital Health. In this episode he outlines the 5 Pillars that form the foundation for IPC's continuing efforts to future proof pharmacy. Maaraba indicates that telehealth, remote patient monitoring, adherence programs, operational efficiency and new patient care services such lab testing will provide pharmacies with the ability to generate much needed non-dispensing or PBM dependent revenue.

Wednesday Jun 21, 2023
Wednesday Jun 21, 2023
DIR fees and PBM reform are the topic for this podcast. Mark Kinney is a government relations pro. Fresh from a week long trip to DC, Mark shares information on what's happening with DIR fees and PBM reform. The good news, Mark says, the momentum on Capital Hill is finally in our favor.

Tuesday May 16, 2023
Tuesday May 16, 2023
Look up the word, grit, in the dictionary and you'll see a picture of Chichi Momah, PharmD., and owner of Springfield Pharmacy in Pennsylvania. Momah opened her brand new start from scratch pharmacy in 2012. She weathered some hard times but kept-on-keepin'-on. She shares how taking leadership, finances and other courses helped her bring her pharmacy along and then how she put it in high-gear with immunizations. Momah is the real deal and you'll be inspired and motivated by her remarkable story.

Wednesday Apr 26, 2023
Wednesday Apr 26, 2023
Marc Essensa, the new CEO of IPC shares some of, "What’s New at IPC". As the largest of the independent pharmacy GPO's you’ll want to listen to this podcast even if you’re not an IPC member. Essensa, talks with PPN Founder, Todd Eury, and podcast host, Bruce Kneeland, about how IPC, under the direction of the group’s Board of Directors, all of whom own pharmacies, are working to “future proof” pharmacy. Essensa discusses his background in logistics and pharmaceutical procurement and tells how that will enhance IPC’s purchasing power. He also lays out IPC’s strategy for launching several new services that will simplify the way pharmacy owners can offer them to their patients. Marc Essensa, CEO, The Independent Pharmacy Cooperative

Wednesday Mar 15, 2023
Its True, You Can Get Paid For Providing Clinical Services | Pharmacy Crossroads
Wednesday Mar 15, 2023
Wednesday Mar 15, 2023
Chris Schaffner, owner of Schaffner Pharmacy explains how he is successfully providing enhanced clinical services to people, and, getting paid for providing the service. He shares the microphone with Tara Pfund of AssureCare, the company that has provided the tools for making this possible. He also talks about a business book, Extreme Ownership, that he says has provided him with valuable information on how to build a world class pharmacy team. One that allowed his pharmacy to be selected as the best pharmacy in his county.

Wednesday Feb 15, 2023
Wednesday Feb 15, 2023
John Beckner, R.Ph., from NCPA talks about how immunizations include much more than flu and COVID. They are a door opener to capture many new, and profitable, revenue streams. NCPA can help with detailed guide books and classes to show how to bill for immunizations and how you can obtain, and profit from, a CLIA waiver. Check out the website; www.ncpa.org and look under the Resources tap.