Pharmacy Crossroads
Bruce Kneeland, while not a pharmacist, has been in the industry for more than 40 years. On the Pharmacy Crossroads Podcast series, Kneeland talks with amazing owners and gets them to share examples of management practices, marketing programs or clinical services they provide that can help other owners improve their practice as well.
Bruce Kneeland, while not a pharmacist, has been in the industry for more than 40 years. On the Pharmacy Crossroads Podcast series, Kneeland talks with amazing owners and gets them to share examples of management practices, marketing programs or clinical services they provide that can help other owners improve their practice as well.
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Episodes

Jun 10, 2024
Jun 10, 2024
33 min
Gus Bassani is a pharmacist on a mission. As the Chief Scientif Officer for PCCA he gets involved in government and regulatory affairs, helps insure products are pure and with helping to ward-off intrusive efforts by the FDA and big pharma. With more than 20 years at PCCA he is well-known, highly respected and totally committed to help pharmacists practice the art and science of compounding to help people and pets get the care they need.
PCCA --> https://www.pccarx.com/AboutUs/WhoisPCCA
Jun 10, 2024
33 min

May 14, 2024
May 14, 2024
33 min
Adam Robinson, of Saverite drugs in Kentucky was not happy and his staff wasn't either. So he changed his management style and his pharmacies workflow. It made a big difference and in this episode he tells us how he did it. Now he is having other pharmacy owners visit his pharmacy and learning how to emulate his process and speaking at pharmacy conferences. If you are looking for ways to improve then you'll want to hear what Adam has to say.
May 14, 2024
33 min

Apr 1, 2024
Apr 1, 2024
31 min
Located in rural Tennessee Marcrom's Pharmacy has been finding ways to do more and be better for decades. Joe McKamey is the right-hand-man to Ray Marcrom, the owner of this remarkable pharmacy. In this episode, Joe is joined by Joel Flaker, CEO and founder of Suncrest Solutions, which provides several technology solutions that make prescription pick-up faster and easier for patients. Joe shares several tips on how Marcrom's uses inventory control, MedSync, drug nutrient depletion, immunization texts, as well as other technology tools to be successful.
Apr 1, 2024
31 min

Mar 14, 2024
Mar 14, 2024
30 min
Two experienced and dedicated female executives take time from their busy schedule to talk about how the Health Mart program is working to help members move into the future. Crystal Lennartz, the newly appointed president of Health Mart and Health Mart Atlas is joined by Nancy Lyons, VP and Chief Pharmacy officer in this information packed podcast. Together they provide insights and heads-up on what new, improved and coming for this major pharmacy franchise.
Mar 14, 2024
30 min

Mar 6, 2024
Mar 6, 2024
33 min
There is good news for pharmacy owners and in this episode we hear from two experts who are helping to bring much needed revenue to pharmacies. And, what's even better the payments are coming from the medical side of the insurance industry, not the pharmacy side. Jeff Harrell, PharmD., and CEO of Cascadia Pharmacies is joined by Tara Pfund, PharmD with AssureRx. They talk about the success Harrell is having working with payers to perform clinical services and be compensated.
Mar 6, 2024
33 min

Feb 27, 2024
Feb 27, 2024
38 min
In this episode Robyn Amberg, a well-known industry figure interviews Bruce Kneeland and asks him to share examples of tactics he has seen pharmacy owners use to help them succeed. Kneeland says one such tactic is for pharmacists to realize they are healthcare professionals with expertise in medications. As healthcare professionals, they can provide a number of services that will generate new revenue and enhance their professional stature. And he says he first witnessed some of these tactics 50 years ago when he was just starting his career. It should be noted Robyn Amberg currently works for a major industry firm but prefers to not disclose the company. She is also the daughter of Bruce Kneeland.
Feb 27, 2024
38 min

Jan 23, 2024
Jan 23, 2024
27 min
Late in 2023 the FDA put a hold on the enforcement of the Drug Supply Chain Security Act. Unfortunately, too many pharmacy owners thought that meant they could relax. Not so according to two industry experts. In this podcast they explain the delay in enforcement was necessary because too many companies were not ready to comply. Now, with more time to prepare it is hoped pharmacies will work with their suppliers and get ready to meet the requirement's. In this podcast information is shared as to what that means. And, remember, the clock is still ticking to Nov. 2024.
This episode is brought to you by The Healthcare Distribution Alliance, sometimes better knows and, HDA. This organization helps serve the needs of distributors, and wholesalers, who supply medications and healthcare products. HDA works closely with government agencies and their corporate members to ensure products are safely stored and distributed. They are intimately involved with the Drug Supply Chain Security Act, or DSCSA. For more information on what this law means to you as a pharmacy owner, manager or vendor check out; DSCSA.Pharmacy
Jan 23, 2024
27 min

Jan 10, 2024
Jan 10, 2024
28 min
Jade Schuckman owns Medicine Plus Pharmacy in Bedford, Indiana. He is a superstar when it comes to drug nutrient depletion. Chris Cornelison has created a line of supplements that Schuckman promotes. In this episode they share information on the what, why and how of selling supplements and propose two things are essential. First quality products; and, second and well organized system. In this episode they dig deep into key elements of a successful system for success. Chris Cornelison, CEO and founder of Solutions Rx. Jade Schuckman owner of Medina Plus Pharmacy, Bedford, Indiana
Jan 10, 2024
28 min


